Notice of Delayed Delivery Due to Chinese Lunar New Year Holiday
Dear valued customers,
We regret to inform you that due to the Chinese Lunar New Year, all factories and logistics providers that we rely on for our resin stores will be closed for holidays. As a result, our business will be suspended during this time.
Orders generated from January 13 to January 31 will be processed on February 1. Please note that orders placed before January 13 will not be affected by this suspension of business. We apologize for any inconvenience this may cause and we appreciate your understanding.
To show our appreciation for your patience during this delay, we are offering a 15% discount on all orders placed during the suspension period. Simply use the code NYDELAY at checkout to redeem your discount.
If you would like to check the status of your order, please click on the following link: https://www.crazymold.com/account/order-lookup. This will take you to our order tracking page where you can view the latest updates on your order.
In the event that you wish to cancel your order or if you have any other questions or concerns, please do not hesitate to contact us. We welcome you to send an email to support@crazymold.com, and our customer service team will be more than happy to assist you.
We understand the importance of this holiday and want to support our partners in China, and we look forward to serving you again soon.
Thank you for your continued support.
Sincerely,
Crazymold