Shipping Policy

Upon receiving your order, we'll process it within 1-4 business days before it's dispatched from our warehouse. Unless there is an individual out-of-stock item that needs to be produced temporarily, which is usually within 24 hours. We ship worldwide. Here are the estimated shipping times for some common destinations:

Country/Region Standard Shipping Expedited Shipping
United States 6-12 business days 5-8 business days
Australia 5-10 business days 4-7 business days
United Kingdom 6-10 business days 3-5 business days
Canada 8-15 business days 8-10 business days

Estimated delivery time = order processing time + shipping time

If you haven't received your order within the estimated time after dispatch, please contact us via email. As compensation, CrazyMold will provide you with a $10 gift card. Please note that all delivery times are estimates and actual delivery times may vary. We appreciate your patience and understanding.


All United States, Australia, United Kingdom, Germany and Canada, Except American Samoa, Guam, Northern Mariana Islands, United States Minor Outlying Islands, Virgin Islands, and any armed force base.


As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online.

You can see the order status in your sign up account. For guest customer, you can check your order at

Please note: this can take longer during promotional sales.


Taxes and duties are calculated according to your shipping destination and itemized on the Checkout page. Make sure you select your location to view the correct local market pricing, delivery times and shipping costs.

We ship to all locations on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.

Due to the effect of the Covid-19, delivery tends to be harder than usual. Hence, different levels of logistics delay were caused. We are doing everything to express your parcel, please allow the logistics system a bit more patience. Thank you for your understanding.